Privacy Policy

Who we are

Payment Faculty is operated by [LEGAL ENTITY NAME], registered in England and Wales under company number [NUMBER], with its registered office at [ADDRESS]. We are the data controller for the personal data described in this policy.

If you have any questions about this policy or your data, email hello@paymentfaculty.com.

What we collect

• Website enquiries: your name, work email, company, and the details you give us about your requirement.
• Opportunity submissions: company name, your name and email, and the description of the role or project.
• Members: name, email, login details, CV and career history, profile information, availability and minimum day rate, references, and records of work and invoices.
• Membership billing: Direct Debit details are collected and held by GoCardless, not by us. We receive confirmation of your mandate and payment status.
• Private workspace: client details, time logs and invoices that members create for their own clients.
• Basic technical data such as browser type and pages visited, used to keep the site secure and working.

How we use it

• To respond to enquiries and assess requirements submitted by companies.
• To share suitable opportunities privately with relevant members. Company contact details are not shared with members.
• To run membership, including billing, the member platform and the private community.
• To introduce members to clients where both sides agree, and to manage engagements, invoicing and payments.
• To meet legal, tax and accounting obligations.

Our lawful basis

We rely on contract (to provide membership and services), legitimate interests (to review and share opportunities, run our network and keep the site secure), and legal obligation (such as keeping financial records). We do not send marketing email without your consent.

Who we share it with

We use carefully chosen providers to run the service: secure cloud hosting and database, email delivery, and GoCardless for Direct Debit. They process data only on our instructions. We do not sell personal data.

Members' private client records are visible only to the member who created them.

How long we keep it

Enquiries and opportunity submissions are kept for up to [24] months unless they lead to an engagement. Member records are kept for the length of membership and up to [six] years afterwards where needed for tax and accounting. You can ask us to delete data sooner where we have no legal reason to keep it.

Security

All connections use encrypted HTTPS. Access to data is restricted by account and role, and documents are held in private storage.

Your rights

You can ask for a copy of your data, ask us to correct or delete it, object to or restrict how we use it, and ask for it to be transferred. Email hello@paymentfaculty.com and we will respond within one month.

If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Changes

We may update this policy from time to time. The latest version will always be on this page.